Upcoming maintenance - Frankfurt, Germany (Résolution en cours)
  • Priorité - Moyenne
  • Concerne Autre - Servers hosted in Germany
  • Dear clients,

    As part of our commitment to continuously improve the service we provide we would like to inform you about an upcoming maintenance to our hosting nodes in Frankfurt, Germany.

    We will be conducting an on-going maintenance of our machines in Germany starting week 15. During this time you may encounter your server as offline as we'll be updating the operating system on each node and performing a clean-up of old data to ensure optimal performance moving forward. The reason this is labeled as "on-going" is that we will be not be taking all nodes offline at the same time, but rather do a few machines at a time, therefore we are unable to set an end-date at this time. Be assured that we will only conduct these updates between 08:00 - 12:00 AM (CEST) on weekdays when server usage is low. If there are players online on your server at the time we will proceed with the update when the server is empty.

    During this maintenance we will also be migrating the Germany Teamspeak 3 master server to a new hosting node, there will be no IP change for your voice-server. We expect the downtime for this to be very short as the current node will remain online until the switch can be made.

    When can you expect this to occur?
    Date: April 8th, 2019 - End date to be decided
    Time: 8:00 AM CEST (UTC+02:00) - 12:00 AM CEST (UTC+02:00)

    What is the impact on your service?
    During the upgrade your service may be temporarily unreachable for the duration of the operating system upgrade.

    Do not hesitate to contact our support department who will be more than happy to answer any questions or concerns you may have in regards to this.

  • Date - 2019/04/08 08:00
  • Dernière mise à jour - 2019/04/10 14:07