Are backups kept of Virtual Servers?
We do not keep internal backups of our customer's Virtual Servers. However, we do provide RAID-10 disk-arrays for redundancy and speed, meaning any data loss due to hardware failure is extremely unlikely. Providing an internal backup solution requires a considerable amount of extra resources and software costs which would result in higher pricing being factored into our packages. We may offer this as an optional service in the future, but at this time do not have backup measures in place.
It is recommended that you keep your own backups at an offsite location to as an added layer of protection.