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We are hiring! Multiple open positions

  • Saturday, 10th April, 2021
  • 10:53am

Fragnet is rapidly growing, and we are now looking for experienced, technically minded, friendly individuals that will work well on the team. Customer satisfaction is where we excel, along with high-quality services. Our game server hosting platform and support backend are all carefully structured, and we have very specific and fair policies that are easy to understand, follow and clarify to clients. You can understand what products we offer and which you will have to support on our website (https://fragnet.net).

 

We have the following open positions:

 

Support Operator

(part & full time)

 

Description:

As a Support operator, your role will be to provide support for Fragnet's customers, keep track of our monitoring system and act upon any alerts.

 

Make sure you include:

- Name, Address, Date of Birth and other contact details

- Your availability

- Qualifications

- Experience

- Some information about yourself and why you have come to apply to Fragnet Networks

 

Tasks and responsibilities:

- Respond to customer requests and solve any issues they may have.

- Act on alerts received from our monitoring system.

- Follow up on cancellation requests submitted.

 

Required Skills:

- Excellent English written skill.

- You are accountable for your actions and not afraid to ask for help if required.

- You are an honest and confident individual who speaks up and suggests improvements. 

- Able to work well in a team.

- Excellent customer service and communication skills.

- Good technical knowledge of Windows and Linux OS.

- Experience with game server hosting.

- Able to multi-task, meet goals set and improve skills where directed.

- Able to troubleshoot technical issues that users are experiencing.

 

Helpful Attributes:

- Have prior experience with WHMCS or TCAdmin.

- Experience with cPanel/WHM.

- Any previous experience with technical support.

- You are a gamer! 

 

 

Please attach your CV in an email to jobs [at] fragnet.net. We want Your application before the 10th of May.

This is a paid position, please state your requirement in your application!


 

Software Developer 

(part time)

 

Description:

As a Software Developer, you will maintain and develop our new platform, Fragify, which is a fork of Pterodactyl. You will also get access to a "core developers only" discord channel.

 

Make sure you include:

- Name, Address, Date of Birth and other contact details

- Your availability

- Qualifications

- Experience

- Some information about yourself and why you have come to apply to Fragnet Networks

 

Responsibilities and requirements:

- Able to work independently.

- Manage source code with Git.

- Good understanding of frameworks such as React, Go and Laravel.

- Add new features to our platform.

- Write extensive and maintainable code.

- Resolve Github issues.

 

Helpful Attributes:

- Experience with TailwindCSS and Docker.

- Good understanding of databases such as MySQL.

- Good understanding of web design (UX or UI).

 

 

Please attach your CV in an email to jobs [at] fragnet.net. We want Your application before the 10th of May.

This is a paid position, please state your requirement in your application!

 

 

Please note:

The minimum age is 18.

Applications without a proper resume will be discarded.

If you fail to meet most of the required skills listed above, we will not accept your application.

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